QuickBooks Pro 2010

Great for small businesses (2010-03-10) : 5/5
Great product for small businesses. You can't run a business without accounting software, and this is tried and true. I don't like accounting, but when I have to deal with it, QB works well, is easy to use, and make accountant like it to.
dissapointed with quickbooks (2010-03-09) : 1/5
Along with other problems i had with the software, just received a notice that i need to upgrade from 2007 version to 2010 within 4 weeks, for $159.00

Wow what a great deal, i used the 2007 version for a year, purchased it at a full price, now i have to buy it again in order to continue running payroll servive. This is a rip off. I do not want to upgrade as i just now got used to the current version.

Why do i have have to pay for something twice?? Therefore my advice is do not use quickbooks for your payroll, in another 3 years , you will have to buy it all over again
already dreading the upcoming upgrade warnings (2010-03-06) : 2/5
One thing I can't stand about Quickbooks and Quicken products is that weeks after installing the newest version you start getting reminders for the upgrade version. What's really damning is the "do not ask again" buttons don't do anything. Intuit does a fantastic job of reminding you how much you are dependent on them and pray for the day there is a good alternative. Damn you Intuit!
Theater of the Absurd (2010-03-05) : 1/5
Anybody who runs Quickbooks knows that they are always attempting to get people to upgrade, every single year, for tiny benefits most of us will never use. I was running 2007 and the payroll service (which is a separate annual charge), and my business was forced to purchase the 2010 version to keep the payroll. I bought the disk against my will. Absolutely nothing in 2008 through 2010 inclusive seems at all useful to the accounting end of my business.

In short, the diskette won't install on my computer, as it's networked to a larger system that prevents third party software from loading. Quickbooks wants to install a Flash player version I still don't believe I need. The first guy I spoke to at QB technical support told me that it was vital to have the Flash to run tutorials and some functions in the reports section. I don't need tutorials, and I can't believe I need a Flash player to run a report. (If I do, then there's something really, really wrong with the software architecture!) He tried to sell to me a service support plan, which I refused to consider, and then kept me on hold for 10 minutes to learn the work-around to install 2010 without the Flash player. I tried it. He was wrong.

I called back, and again somebody tried to sell me the technical support package. I remarked that if I was forced to buy this upgrade I would not be very amenable to paying extra to install it. That person, for 25 minutes, attempted to load the software, by cheating around the network support filter, and failed. She told me that, yes, I could not install the program without allowing the version to load Flash. Now I have to get the IT guy involved, and he bills by the hour. All because I have a software program that needs more bells and whistles to install than I'll ever use or need.

I would also bet that this software program, around Halloween, will automatically update itself to start to nag me about buying 1099s and W-2s and other forms for the end of year. Turning off those "services" never seems to work quite properly in preferences. If Quickbooks wants to make a sales call in front of your face, they're going to do it no matter how irrelevant it is to you, or how busy you may be.


Great customer service. (2010-03-05) : 5/5
I ordered this product and discovered that the key was missing so I was unable to install it on my computer. I emailed the seller and received a reply the same day. The seller emailed me a postage paid return label and processed my full refund very quickly. I am pleased with this seller and I will not hesitate to do business with them again.